Accessibility requirements for smart public transport services

Recommendation ITU-T Y.4211 specifies accessibility requirements for smart public transport services. The concept of accessibility in public transport services has been mainly concerned with eliminating physical barriers such as adopting accessible trains and buses that allow wheelchair accessibility by mechanical lowering-entrance floors. In smart public transport services, the use of Internet of things (IoT), when properly designed, may increase accessibility of public transport services by providing access of information and physical accessibility. The IoT can be used to create tools for persons with many types of disability and specific needs, including physical, visual, hearing and cognitive disabilities. In order for the smart transport services to appropriately provide accessible services, information about accessibility profiles must be agreed upon in advance. Such accessibility profiles should basically include information on accessibility needs while travelling on public transport services.