With today’s fast-evolving threat landscape, a holistic cloud incident response framework that considers an expansive scope of factors for cloud outages is necessary. The working group aims to develop a holistic Cloud Incident Response (CIR) framework that comprehensively covers key causes of cloud incidents (both security and non-security related), and their handling and mitigation strategies. The aim is to serve as a go-to guide for cloud users to effectively prepare for and manage the aftermath of cloud incidents, and also a transparent and common framework for Cloud Service Providers to share with cloud customers their cloud incident response practices. Imperative factors of cloud incidents including, but not limited to, operational mistakes, infrastructure or system failure, environmental issues, cyber security incidents and malicious acts will be included in development of the framework.
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